SRSHTI · THE DETAILS, TAKEN CARE OF

Payments, renewal & refunds

Updated 7 October 2026

Before you pay

All listed plans are in USD. Applicable taxes and any third-party conversion fees are additional. We confirm your plan, total charge, payment method, allocation period and access dates before requesting payment. Checkout and activation are handled manually; messaging us does not charge you.

Usage credits

Credits cover writing and artwork generation, including revisions. Artwork and brand-style generation use 10 credits per image; brief preparation and validation use 1 credit per request and content writing uses 2. A five-image carousel therefore uses at least 50 artwork credits plus writing. Your balance and the current generation action determine availability. A credit allowance does not promise a fixed content volume.

Your credits are allocated for each confirmed paid month. Credits are added manually for each paid month. Unused balance is not automatically expired by the current service; any changes to expiry or access will be agreed before payment. Extra purchases require your agreement; there are no automatic top-up charges.

Renewal and stopping

No automatic card renewal runs at launch. The founding weekly-content plan costs $80 USD per month plus applicable taxes for the first 100 paid clinics activated by our team and includes 1,000 credits. Eligibility is confirmed manually before payment. The rate continues for monthly renewals without a break. Later-clinic pricing will be announced separately. A free sample request does not reserve a founding place. A standard week contains two five-slide carousels, two single-image stories and two single-image posts, using about 164 credits before setup or revisions. You can choose not to purchase the next month or ask support to stop future activation. Existing content and access after the paid period depend on the agreed account arrangements; download needed content beforehand.

Refund requests

If activation has not occurred and no paid credits have been used, request a refund of that payment. For duplicate payments, technical failures or unused paid access that cannot be delivered, contact support for investigation and an appropriate refund or credit adjustment. Consumed generation is generally not refundable solely because you dislike the result, subject to applicable statutory rights.

Email hello@flosspost.com with the account email, invoice reference and issue. We will confirm the outcome and processing details by email. Nothing here limits mandatory consumer rights applicable in your jurisdiction.